Support

Need a hand with LaidOut? Email support@laidoutapp.com.au — we usually reply within 1 business day.

How do I connect Xero?

On the sign-in screen, tap Connect Xero and sign in with your Xero account in the browser that opens. Once you approve access, you're returned to LaidOut and connected. You can disconnect anytime from My rates.

How does subscription billing work?

LaidOut Pro is billed through the Apple App Store or Google Play, whichever store you installed the app from — not directly by us. Your payment method, receipts, and renewal date are all managed in your store account, the same as any other app subscription.

How do I cancel?

Cancel through your store account, not in LaidOut itself:

• iPhone/iPad: Settings → your name → Subscriptions
• Android: Google Play app → Menu → Payments & subscriptions → Subscriptions

Cancelling stops future billing; you keep Pro access until the current billing period ends.

What's the difference between free and Pro?

The calculator — measurements, extras, pricing, and copying a quote — is free, no account needed. Pro adds sending quotes straight into your connected Xero organisation and syncing your rates across devices.